Privacy

How we collect, use, and protect your personal information.

Last updated: July 2026

Overview

Mynanny App Ltd ("Mynanny", "we", "us", "our") is committed to providing quality services and protecting your personal information.

We comply with the Kenya Data Protection Act No. 24 of 2019.

What we collect

We collect your name, phone number, residential address, and email address when you register, use our contact form, or book services through our website or app.

• Provide information about products or services
• Process your requests and bookings
• Send service-related communications
• Perform administrative and operational tasks
• Comply with laws, regulations, and payment system requirements

How we use your information

If you do not provide some or all requested information, Mynanny may be unable to provide you with a complete and accurate service.

Some personal details are visible to other members on the platform, such as your first name and suburb location. Your full residential address is only shared after a confirmed booking.

Your rights

You may access, update, or correct your personal information through your profile on the website or app, or by contacting us in writing.

You may opt out of direct marketing by following the procedure in each communication.

Contact us

Questions about this policy: support@mynanny.co.ke or info@mynanny.co.ke.

This policy may be updated from time to time. Changes take effect when posted on this page.